Testimonials

VIP Concierge Jaco is Awesome!! They arranged transportation from and to the airport in advance for us. They arranged specialized mixed tours for us which were amazing! Also, the Oceano has really nice, big, and clean rooms and great service.

—Paul Adams

Very helpful and friendly. No trouble at all and he took care of everything, all i had to do is wait outside and they were there. Excellent guest service and very helpful.

—Ovience

Very friendly service and had the best recommendations around town ! I would love to come back here again soon !

—Lauren Gonzales

Exceptional service. From the hotel, breakfast, excursions to the service provided by the staff. This was my first solo trip and i was well taken care of. Thank VIP Concierge Jaco See you again soon

—Nathalie

Franklin was fantastic to work with. He helped me to choose and book the activities I was most interested in, and went so far as to be sure that the weather would be great on the days that I went on tour! He was also a wonderful resource for where to find the best restaurants and their promotions. I will be recommending Franklin and Jaco to friends, what a great trip!

—Tara

Franklin and VIP Concierge Jaco are honestly the best. If you're investing in a Costa Rica trip, it only makes sense to invest in the best experiences. Franklin has the biggest heart and has a true love for his country and for people. Make plans to book at least one tour with this amazing company. You absolutely have to check out Volcan Arenal and the hot springs in La Fortuna!

—Mechelle

Franklin from Oceano Boutique Hotel was super helpful with everything he set up for us. Gave us really good tips on what to do, and was extremely nice and friendly everyday we saw him.

—ASmith

Great hotel! Room was very nice, clean, and spacious. Exceeded our expectations. The hospitality and service from staff was even better, especially Frankie! Will definitely come back here again.

—Andrea Ramos

Franklin made our trip go so smoothly. We came in with little to nothing planned and he helped us enjoy our trip to the fullest with great deals on zip lining, whitewater rafting, horseback riding, and etc... He was very professional and helpful, embracing the pura vida lifestyle and helping us have the best trip ever, without his help we would not have had close to as good of a time!

—Katie Wingel

Franklin was fantastic throughout our stay in jaco, he was very informative and went above and beyond our expectations every time. Thanks Franklin

—Billy Mayley

Thanks to Franklin we had an amazing trip! I had never traveled out of the country from New York, and he made it so easy and comfortable for us. Everything was all set for us upon arrival after organizing through email. Any questions we had, he was available morning or night! We will absolutely be back and were so thankful for his help and for a great experience in Costa Rica. :) if you ever want to plan a trip, he is the guy to talk to!

—Madeline Bliss

We stayed at the Oceano Hotel for 5 nights and were lucky enough to have Franklin as our concierge. He is very knowledgeable concerning all of the expeditions in the area and recommends only the best companies to use. We loved all four of the expeditions that he set us up with, from the shuttle drivers to the friendly guides we received nothing but the best service. If you are planning a trip to Costa Rica we highly recommend using Franklin, he is the best!

—Christopher Kiley

We have vacationed in Jaco Costa Rica the past two years, and we are returning to the Hotel Oceano Boutiqe and Gallery Jaco again this January. Franklin Vargas of Vip Concierge Jaco has been a great help to us. He has arranged tours for us and suggested restaurants in town that have the type of food we are looking for. He has been very courteous kind and pleasant and always makes us feel as if our vacation and well being are his first priority. We are looking forward to seeing him again this January and we know we will be well taken care of. Ron & Vicki SK Canada

—Ron & Vicki Thistlethwaite

The staff was superior at Oceano. Franklin was amazing. Helped us book everything and made sure we had the best experiences. He even stayed late to help us plan and book last minute tours.

—Carly

Franklin was absolutely amazing to work with. He was super pleasant and helpful even when scheduling very last minute trips. He has incredible knowledge about all of the tours and packages that Jaco and surrounding areas have to offer. It doesn't get any better when it comes to service, quality and customer service. Franklin is the best! I can't wait to come back to visit and to have Franklin be a part of such amazing adventures!

—John P.

Franklin was outstanding and plan on contacting him when we are returning in February. I just had a guy named Shelby stay with you ten days ago and really liked it.

—James Richard Kruszynski

Ask for Franklin! He is a great local tour guide and really makes the tour come alive. It was so much fun on his tour. I had such a blast doing these activities in Costa Rica I might have to come back and do it again and again. So much fun!!!

—Jenna Oppenheimer

I had the pleasure of meeting Franklin on my first time in Costa Rica. He is an exceptional person and went out of his way to arrange a couple of tours for us. I just wish we had been able to accompany him to the festival he invited us to. We will be back. Thank you Franklin.

—Doug Williams

Toda la estancia fue super bella,el trato de Don Franklin fue atento y muy profesional. Hicimos el tour de Manuel Antonio y fue espectacular. Gracias de corazón!! Repetiremos de seguro!!

—Angel

My boyfriend and I stayed at Oceano for the week of October 6-12th, 2019, and we had the pleasure of booking our excursions with Franklin! He was one of the best travel guides that my boyfriend and I have ever encountered. It wasn’t just about the money for Franklin, he was extremely patient, kind, understanding, reassuring and he always made sure that your excursion was what you expected when he ran into you the next day. He genuinely cared!!! Franklin makes you feel comfortable and he makes sure to refer to you by your first name. Furthermore, the staff at Oceano was super friendly and professional too! The decor was to die for and the hotel was always clean and spotless! Whenever you’re in Costa Rica, please stay at Oceano and book all your excursions with Franklin!!!! You won’t regret it!!!

—Ayoela Charles

We hebben een fantastische tijd gehad met de luchttram. Vanaf het moment dat we zijn opgehaald bij ons hotel totdat we weer zijn terug zijn gebracht naar het hotel. Het personeel is zeer vriendelijk, hulpvaardig en professioneel. De tour met de luchttram was zeer indrukwekkend, ik heb heel veel geleerd over de natuur van Costa Rica.

—Andro Nelom

My family and I just came back from Costa Rica. We stayed at oceana hotel and resort the workers were very friendly and attentive to whatever we needed. Before we got to the hotel I got to face time the vip concierge Franklin he arranged for our transportation To the hotel and he also took care of all the activities we did. We also had private tours and we love every single one of them. Thank you Franklin. We’re definitely coming back thanks to all of you for making our vacation so much fun.

—Angelica Quijano

Jaco was great! Oceano was an amazing place in itself but what really made it a trip to remember was the staff. Franklin was awesome and knowledgeable. He answered every question we had and made the trip a phenomenal one!

—Brian

Franko knows the best recommendations in the area! We are incredibly satisfied with our stay at the Oceano boutique hotel. With Franko’s help, we did everything from zip lining, to island tours, found the best sunset spots, visited monkeys, saw crocodiles, and ate the most delicious food. We honestly owe it to Franko for making our trip so delightful! His bright smile and fun personality were just icing on the cake. Pura vida mae! -Joanna, Jamie, and Adam

—Joanna

The Oceano is an amazing place. Frankie is on top of everything. He is unbelievable at his job. Great with people and tends to your needs right away. All the staff in the front is so amazing. I have never seen a place so organized and right on top of everything as this place. It is spotless. I want to thank frank and all the staff for all they do. Thank you Tony

—Antonio iavarone

Franklin guided my friends and I throughout our stay in Costa Rica -- planning excursions for us during the week, coordinating with cab drivers and making our visit so seamless, stress-free and unforgettable! He gets you the best bang for your buck and plans around your time constraints and interests. He truly is the best out there!! I would return to Costa Rica for Franklin :)

—Arifa Abrahim

Franklin helped me accommodations from start to finish. From check-in,4wheeler tour, horseback riding, ziplining,hiking,bicycling, dining,busing & etc. I must say I was comfortable with how everything was explained & set up. I highly recommend...I felt at home in a foreign country...thx & great job!

—Dedric Mcclain

Franklin helped me accommodations from start to finish. From check-in,4wheeler tour, horseback riding, ziplining,hiking,bicycling, dining,busing & etc. I must say I was comfortable with how everything was explained & set up. I highly recommend...I felt at home in a foreign country...thx & great job!

—Dedric Mcclain

My family of 10 traveled to Costa Rica to celebrate my daughter’s 16th birthday! Franklin went above and beyond to ensure our trip was a memorable one. I recommend using him if you’re ever in Jaco, i promise you won’t be disappointed!

—Shawn

Franklin was amazing from beginning to end. We had a group of 24 that booked for a 7 day, 6 night trip. He assisted with planning excursions over the phone prior to arriving as well as in person. He took care of our luggage, assisted with recovering my Invisalign from the trash (Yes, the trash!!), always greeted with a smile and was always eager to help in any way. He definitely made this experience easy and memorable. Thank you Franklin!!!!

—Jeremy Kinchen

Franklin was an ABSOLUTE perfect concierge! He planned really fun events for us such as zip lining and the ATV adventure. Franklin was always available to answer our questions and showed great knowledge as well used his expertise when planning our adventures. He is a wonderful person and is very friendly. I strongly recommend to use Franklin as your concierge and guide in Jaco. You won’t be disappointed. I can’t wait to go back to visit.

—Asia Dawson

Totalmente recomiendo la atencion y servicio. Ademas de disfrutar de las bellezas del hotel apreciamos la ayuda con informacion y tours de Jaco

—Yolanda Yvankovich

This trip has been amazing. I loved every minute of it. And the front Franklin was very helpful with my tours and gave great advice. He was super sweet and very helpful. Also this country is very beautiful and has great adventure activities.

—Tori

We did multiple tours with this company and had a great time. They were very accommodating and super nice. Everyone was always ready to give suggestions and advice on everything. Franklin was an awesome coordinator and super friendly and easy to talk to, a true Tico! I would contact him again for the next time my family and I travel to Costa Rica. Muchas gracias Franklin desde Miami.

—Kayla Deri

Incredible tours, we did the ATV tour and we were impressed. Franklin is a wonderful person and he helped us in everything. we look for restaurants, hotels, rental cars ... impressive. Thanks Franklin for everything.

—Araceli

We were doing several Tours with this company and it's was wonderful because we could see many animals and we has a great time in Isla Tortuga I truly recommend you because it's cheaper too. A really good servir!!!

—Mariajose

It was my first trip to San Jose and I really enjoyed myself. Franklin did a wonderful job giving us something to do. I really enjoyed myself.

—Shomari Davis

The tour of tram was great and the service was also great. The people who work there where very helpful and kind!

—Maureen Nelom

Franklin Vargas was extremely helpful in booking our tours and transportation! He's very friendly and personable!

—ALEXANDRIA GILBERT

Franklin was very friendly and he had good recommendations for our big group! He answered any questions I had about Jaco and the rest of Costa Rica, and he gave me some ideas of where to go from Jaco!

—Sophia Rei

First time visiting Costa Rica and everything was planned out perfectly. The man was very nice and professional. He made sure I had no worries and everything turned out great!

Franklin is an amazing!! He answered all of our questions and accommodated all of our needs. Oceano Hotel is a wonderful place to stay; the staff is so wonderful, friendly, professional and attentive to all of our needs. We had a traveler with a disability and they accommodated all of our needs with a smile. Such a pleasure! They really go above and beyond!

—Maryam

We enjoyed a wonderful tour suggested by Franklin, namely the catamaran trip to Isla Tortuga. The organisers Costa Cat work really hard to provide you with a fun-filled day. Breakfast, snorkelling, lunch, banana-boat ride, hiking and not to forget: unlimited Margaritas, Rum Punches and cold drinks. The day is planned perfectly and in a very safe environment.

—Michelle

FRANKIE IS THE MAN !!!! He made my trip unforgettable and amazing. He is the dopest friendliest guy and very accommodating. Anybody that comes to Costa Rica needs to book all there excursions thru him !! YOUR THE MAN FRANKIE!! PURA VIDA!! From Mike & Andrea

—Mike kesler

FRANKLIN IS THE BOMB!!! He made my experience in Costa Rica absolutely unforgettable :) He’s great at finding excursions that perfectly suit your needs and wants. On top of that, he’s a funny and friendly guy. My friends I hung out with him at the beach and got dinner with him in addition to his services at the hotel Oceano. Franklin is an angel on earth! We all hope to see him again soon, come visit us in New York!!!

—Anjali Pitti

Franklin is the best!!! He took care of me and my six friends our entire week in Jaco and we all now consider him a good friend. He will never try to cheat you out of money and will do his best to find you the best tour with the best deal. He is very friendly and knows the area really well. Also he gives great hugs. 11/10!!

—Bhavani

Just came back from a vacation in Jaco Costa Rica and had Franklin plan some excursions for me and my family and what an awesome job he did. He was so professional, knowledgeable and accommodating with everything we wanted to do. Please don’t hesitate to use his services, you won’t regret it.

—Diane

Visited this January with my son his family and my daughter and her family, we had a wonderful time on the Atv Trail , the staff was friendly and helpful, I have recommended you to all my coworkers and encourage them to go to Costa Rica on their next vacation, hope to visit again soon

—Sandra Robertson

Franklin was extremely helpful! We were looking to book a tour and Franklin called and arranged everything for us and helped us with the directions on how to get there. Thank you so much Franklin! We had a great time!!

—Stacey Angell

Franklin, was a pleasant and knowledgeable professional who assisted us with reserving tours and transportation... all we had to do was to be prepared for the adventures that CR has to offer. We will definitely be utilizing Frank for our future trips. Pura vida!

—Laura

We were here last week of December and Franklin Vargas of VIP concierge Jaco was very helpful and helped us booking all the trips in and around Jaco. Will surely recommend Oceano Jaco to any person visiting Jaco. It has great amenities, great people just steps away from the beach.

—Veibha

We have vacationed in Jaco Costa Rica the past two years, and we are returning to the Hotel Oceano Boutiqe and Gallery Jaco again this January. Franklin Vargas of Vip Concierge Jaco has been a great help to us. He has arranged tours for us and suggested restaurants in town that have the type of food we are looking for. He has been very courteous kind and pleasant and always makes us feel as if our vacation and well being are his first priority. We are looking forward to seeing him again this January and we know we will be well taken care of. Ron & Vicki SK Canada

—Ron & Vicki Thistlethwaite

My experience was wonderful and I am excited to come back for another tour with Franklin and VIP Concierge Jaco. I have been to Costa Rica other times and have used other tour companies, but this one was the very best. Franklin loves what he does and is so kind and helpful... he will answer any question you have and help you arrange the exact tours or activities that you want. Recently I took a sail boat excursion and was so impressed with each detail put into the planning. Everything was so easy and I would recommend this company to anyone. Thank you Franklin!

—Erica

Lo mejor de nuestro viaje fue poder conocer a Franklin y a su empresa,porque nos ayudo en todo lo que necesitamos y lo más importante,hicimos unos tours maravillosos junto a el. -Hicimos el tour de Isla Tortuga donde su arena blanca y playas paradisíacas nos dejaron impresionados.El Catamaran era muy bonito y todo el servicio muy profesional y amable. También hicimos el de Explorador de Cataratas donde fue todo magnífico,impresionantes las cataratas y las pozas todo en mitad de la selva. El guía muy profesional nos lo explico todo muy bien y muy paciente.Nos dio a comer termitas y fue impresionante la experiencia. Jamas olvidaremos este viaje al paraíso y todo gracias a Franklin,muchas gracias de corazón. Una experiencia totalmente recomendable y lo volveriamos a hacer seguro. Gracias desde España.

—David